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Frequently Asked Questions

Find answers to the most common questions about 4 Levels Auto Service. Can't find what you're looking for? Contact us directly.

General

Where is 4 Levels Auto Service located?

We are located at Șoseaua de Centură nr. 2i, Ștefăneștii de Jos, Ilfov — a few kilometres north of Bucharest, with easy access from the A3 motorway. We are conveniently reachable from Afumați, Voluntari, and Pantelimon.

What are your opening hours?

We are open Monday to Friday from 08:00 to 17:00. For urgent enquiries, you can reach us via the contact form.

How do I book an appointment?

The quickest way is through our online booking form, available 24/7. You can also call us on 0733.673.003, 0733.673.002, or 0733.673.000 during opening hours.

ITP Inspection

What documents are required for ITP?

For ITP you need: the vehicle registration document (talon), a valid RCA insurance certificate, and your identity document (or a power of attorney if the vehicle is not yours). See the ITP station page for full details.

How long does an ITP inspection take?

A standard ITP inspection typically takes between 30 and 60 minutes, depending on the vehicle type. If a pre-inspection is needed, we can carry out both on the same day.

Do you offer a pre-inspection check?

Yes! We offer a full pre-ITP check to identify and fix common issues, so your vehicle is more likely to pass first time — saving you time and money. Learn more on the ITP page.

What types of vehicles do you inspect?

Our station is RAR-authorized for periodic technical inspection of cars. Visit the ITP station page for full details.

Sanitization

What types of vehicles do you sanitize?

We sanitize and disinfect food transport vehicles, animal products transport vehicles, and food service vehicles (food trucks, catering). We are authorized by DSVSA Ilfov. More details on the sanitization page.

What certificate do I receive after sanitization?

We issue a sanitization and disinfection certificate in compliance with ANSVSA/DSVSA regulations, required for legal compliance in transport activities. The certificate is issued immediately after the service.

Bookings & Prices

How much does a computer diagnostic cost?

The price for computer diagnostics varies depending on the scope of checks required. Please contact us via the contact page or call us for a personalised estimate.

Do you work directly with insurance companies?

Yes, for bodywork and paint services we work directly with Generali, Groupama, Allianz-Țiriac and Asirom. You can bring your vehicle with the damage claim file and we handle the entire settlement process. Learn more on our bodywork & paint page.

Do I need to book in advance?

We recommend booking in advance to ensure a bay is available at your preferred time. Use our online booking form or call us directly. For urgent situations, we will do our best to accommodate you as quickly as possible.

Still Have Questions?

Didn't find the answer you were looking for? Contact us directly — we are happy to help with any details about our services.

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