RCA Claims — Full Assistance
RCA insurance claim management for the injured party — complete assistance from assessment through repair and settlement. If you've been in an accident and you're not at fault, we help you recover damages through the at-fault party's RCA policy.
What Is RCA Insurance
RCA (mandatory third-party liability insurance) covers damage caused by the at-fault vehicle to others. As the injured party, you are entitled to:
- Full vehicle repair covered by the at-fault party's insurer
- Coverage for original or equivalent-quality replacement parts
- Replacement vehicle during repair (under certain conditions)
- Compensation for vehicle depreciation
- Coverage for towing and storage costs
How the Process Works
- 1
Complete the amicable report
At the accident scene, together with the other driver. Or call the police if necessary.
- 2
Bring your vehicle to us
We assess the damage and help you file the claim with the at-fault party's insurer.
- 3
Assessment and approval
The insurer sends an expert. We coordinate the process and obtain estimate approval.
- 4
Repair and settlement
We repair your vehicle to original standards. The insurer pays us directly.
Required Documents
Important — Your Rights as the Injured Party
As the injured party in an accident, you have a legal right to full vehicle repair. The at-fault party's insurer is obligated to cover all repair costs. We work directly with Generali, Groupama, Allianz-Țiriac, Asirom — don't accept settlement offers below the actual damage value. Visit us for a fair assessment, and we'll help you obtain the full compensation you're entitled to.
Free Replacement Vehicle During Repairs
As the injured party in an accident, you have the legal right to a replacement vehicle for the entire repair period, at the expense of the at-fault party's insurer. Under ASF Norm 20/2017, the costs are fully covered by the RCA policy.
We provide you with a replacement vehicle as soon as your car enters our service — no extra costs, no paperwork. We handle the settlement with the insurer directly.
Available replacement vehicles
- Cars — same class or similar to your vehicle
- Electric vans — available for clients who need a commercial vehicle during repairs
Requirements
- You are the injured party (not at fault)
- Your vehicle is in our service for RCA repair
- You present the accident report or police report
- Valid driving licence
Other Insurance Services
Been in an Accident?
Contact us right away. We help with the entire RCA process — assessment, documents, repair, and settlement.