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Car damage support
Anytime claims — Support after an accident
Support with Anytime claims at 4 Levels: claim file guidance, repair assessment, bodywork and paint. Contact us to arrange an appointment.
Anytime
Anytime claim support, from paperwork to repairs
A more manageable claim
We explain which information to prepare and how the assessment connects to arranging repairs.
Repairs in one workshop
Bodywork, paint and assessment of the required work, with the 4 Levels team.
Know what comes next
We discuss the estimate, approvals and payment terms before work begins.
DupaAccident.ro
Had an accident and not sure where to start?
DupaAccident.ro guides you through the first steps and the documents to prepare. You can then send the team a request to review your situation.
Anytime
Request help with your Anytime claim
Tell us what happened, provide your car’s make and model, and let us know whether you have already contacted the insurer. This helps us discuss the next steps with you.
The form sends an enquiry to the 4 Levels workshop. To report the incident to your insurer, confirm the procedure that applies to your policy.
Mon-Fri: 08:00–17:00
Fields marked (required) are mandatory.
Anytime’s published procedure
Summary checked against the official source on 19 September 2026. Exact requirements depend on the incident, policy and confirmation from the entity handling the claim.
Official notification
Anytime accepts notification by email or phone, and RCA claims are managed with claims administrator RECREX.
Assessment
After the documents are submitted, assessment can be arranged by video call or at a workshop.
What is specific
The published procedure distinguishes three RCA situations and describes payment to the customer’s chosen authorized workshop after payment acceptance; towing can be requested for a non-drivable vehicle.
How we help with your Anytime claim
- 1
Contact the 4 Levels team
Tell us what happened and which documents you have for your Anytime claim. We will arrange an appointment to assess the repairs.
- 2
Prepare the claim information
We guide you through preparing documents and photographs. We confirm the assessment steps based on your situation and the insurer’s requirements.
- 3
Assess and repair your vehicle
We prepare an estimate and discuss the work with you. Once the conditions and required approvals are confirmed, we carry out the bodywork and paint repairs.
- 4
Collect your repaired car
We check the work and explain the handover documents. Payment terms and any costs are clarified before repairs begin.
Documents to prepare
This is an indicative list. We confirm the documents needed for your situation and your Anytime claim when you contact us.
- Insurance policy details and claim number, if the claim is already open
- Vehicle registration certificate
- The driver’s identity document and driving licence
- The accident statement or police documents, as applicable
- Damage photographs and assessment documents, if available
- Authorisation or documents from the vehicle owner, if applicable
Before your workshop visit
Prepare the incident information
Keep damage photographs, details of the vehicles involved and any documents you received. These help us understand your situation when you contact us.
Confirm the steps with your insurer
Check with Anytime how to report the incident and which documents your policy requires. Keep your claim number handy if you already have one.
Arrange your workshop visit
Tell us whether the vehicle can be brought to the workshop and what damage is visible. We discuss the appointment, assessment and steps needed before repairs.
Assessment and repairs at 4 Levels
Arrange a visit to our workshop in Ștefăneștii de Jos, Ilfov. We discuss the car’s condition, available documents and the bodywork or paint repairs needed.
Arrange a visit4 Levels Auto Service
Șos. de Centură nr. 2i, Ștefăneștii de Jos, IlfovMon-Fri: 08:00–17:00
Questions about Anytime claims
Can you help if my Anytime claim is already open?
Yes. Share the claim number and tell us its current stage. Our team can discuss the repair assessment and a workshop appointment with you.
Does this form open a claim with the insurer?
No. This form sends an enquiry to 4 Levels. Reporting the incident and opening a Anytime claim are confirmed separately under the insurer’s procedure.
Which documents should I bring to my first visit?
Prepare the policy details, vehicle documents, incident documents and claim number if available. The exact list depends on your situation; we confirm it when arranging your appointment.
How long will the repairs take?
Timing depends on the damage, parts availability and approval of the work. After assessing the vehicle, we discuss an estimated timeframe and the repair stages.
How is payment arranged?
Before repairs begin, we discuss possible settlement with the insurer, approved work and any amounts payable by you. Terms depend on the policy and claim.
Where is the workshop and when can I visit?
Find us at Șos. de Centură nr. 2i, Ștefăneștii de Jos, Ilfov. Opening hours: Mon-Fri: 08:00–17:00. Contact us before visiting to arrange an appointment.
Claims and repair information
What we confirm before repairs
Terms vary with the claim, policy and insurer approval. We check them with you before work begins.
Repair payment
For eligible claims, the insurer may pay the approved work directly. We confirm any excess or remaining customer payment in advance.
Mobility options
We check whether the claim and policy allow towing or a temporary vehicle, and who pays, before a service is arranged.
Warranty and estimated timing
You receive the work’s quality and warranty documents. We provide an estimate after checking approvals, parts and the required work.
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What Our Clients Say
“Servicii de calitate, o echipă profesională!!! Sunt chiar TOP!!!”
“Service si personal super ok si profesionisti Totul la superlativ”
Let’s plan the next step
Contact the 4 Levels team to discuss the damage, documents and arranging repairs.